Posts Tagged ‘Review’

Also Super Trumps Actors rejected!

angrykidNo luck this week! Last night Apple rejected our other new Super Trumps game with famous Hollywood actors. Again because of inappropriate keywords! We’ve just been using a few keywords to promote/connect our other apps, that’s all but apparently enough to reject the app.

Why is there again that fishy smell? Just test what kind of keywords other companies have been using … just try “hot sex” within the App Store search and you’ll get as a search result among others apps with “rock legends”, a pregnancy quizz and an app to find cool bars. Or try “hot game” – according to apple again an inappropriate keyword.
Is it just bad luck that of all things our apps have been rejected? Is Apple now looking at the keywords even more accurately? Is it left to chance?

We’ll remove the inappropriate keywords to restart the review process again … another minimum of 10 days to wait …

Super Trumps Steam Engines rejected

screenshot_v2-0_en_01About 20 days ago we’ve send our new Super Trumps game with ancient steam engines to Apple for review process. Contrary to our other Super Trumps games we want to publish the steam engines for free with an AdMob advertisement. So “sparing” customers can test our game for free … and hopefully they’ll buy other Super Trumps because of the fun the gameplay offers.

Tonight the app has been rejected by Apple because of a bug with the new firmware 3.1. We’re working on that.

Two things are special with this rejection:
First of all the rejection mail came in German language! So far every correspondence from Apple has been in English. What does that mean? That Apple is now translating their correspondence for foreign developers … or that they have German native speakers within the App Review Team?
Second besides the bug another rejection reason have been the entered keywords. We have been using the new keywords also for “cross marketing” issues by using also titles of our other apps. That isn’t allowed – according to the mail by Apple:

manage-your-content-iconAußerdem kann die Anwendung wegen sachfremden Keywords im iTunes Connect-Profil derzeit nicht in den App Store eingestellt werden. Wir veröffentlichen keine Anwendungen, die sachfremde Keywords für ihre Suchkriterien verwenden. Keywords müssen sich auf den Inhalt der Anwendung beziehen. Es wäre angebracht, die Keywords Top, peer, hot, bible, guns zu entfernen.

Wir bitten Sie darum, die sachfremden Keywords in iTunes Connect zu entfernen und Ihre Binary erneut zur Überprüfung einzureichen.

Hinweis: Keywords müssen auf Ihre Anwendung bezogen sein und dürfen keine anstößigen Begriffe enthalten. Es ist nicht angemessen, auf andere Anwendungen hinzuweisen. Keywords können einzelne Worte oder Ausdrücke sein. Bitte beachten Sie, dass das Keyword-Feld auf 100 Zeichen beschränkt ist. Alle Keywords müssen durch Kommas voneinander getrennt sein, um nicht als ein einziges Keyword erkannt zu werden.

The German hint means that only relevant keywords are allowed to use. They have to be relevant for the respective app and must not contain offensive words. For example: We’ve been using the keyword “hot” in terms of “hot game” – Apple is regarding that as a kind of keyword spam.

It’s never getting boring with Apple at your side 😉

Super Trumps Michael Jackson rejected

Webview Super Trumps Michael Jackson

It’s sad, but it’s true: After 25 days of review process our latest Super Trumps application “Michael Jackson” has been rejected.
The reason is:

We’ve reviewed Supertrumpf Michael Jackson and have determined that we cannot post your application because it appears to contain content owned by the Michael Jackson rights holders. Unfortunately, we are not able to accept Michael Jackson related applications not authorized by Michael Jackson’s estate.

Let’s unfurl the whole story: As fans of Michael Jackson (I’ve seen the “King of Pop” live in Nuremberg on his “Bad” tour in the late 80s) we’ve been shocked when we first heard of his unexpected death. We immediately decided to honor the greatest Pop entertainer in history with a branch of our Super Trumps game. Within the game one could play with 32 cards of Michael Jackson’s hits. We’ve been using data and images from Wikipedia under free licenses.

But Apple seems to be frightened of getting complaints by the heirs of the legal rights of Jackos assets. We’ve been wondering why there’s no single Michael Jackson app in store – even no app after one month since his death.
Meanwhile the app review process is getting a little bit farcical! While the “great players” have no problems to bring their updates within a few days through review process, the “lone warriors” and small companies are seeing themselves nerved by partially irreproducible  rejection reasons.
And then this ridiculous  handling of the age rating. Three days ago a new weather app by the German TV station RTL has been published to store – with age rating 17+ (affiliate link).

While Apple is making efforts in enhancing the App Store it would be even more necessary to enhance the app review process and the responsible team of reviewers!
Our “Super Trumps Trains” with high-speed trains is waiting since 24 days for submission to the App Store! Today I received a short notice that the review process will require an unexpected additional time for review. For what?! It’s the same code like all our other Super Trumps games – just other data and media files. Gee!