On this monday we had a telephone call with an employee of Apple regarding our apps Super Trumps Actors and Steam Engines. The two new members of our Super Trumps family are in review process since September the 2nd – since 35 days. Two weeks ago we already had rejections of the both new apps, regarding inappropriate keywords.
Now we have a new problem, which – in my humble opinion - seems to be a absurd reason to reject an app: Within the game we are using an icon of a mobile device with touch screen. Although the icon doesn’t look like an iPhone (otherwise I wouldn’t love my iPhone!) from the point of view of the reviewer team it either is an iPhone or seems to be an iPhone.
Because my appreciated colleague Oliver Drobnik has also had a rejection because of an iPhone-like icon I’ve been warned. Therefore I’ve not been using an image of the iPhone for use within the part of the “computer” opponent but a normal mobile. I therefore bought an icon pack at iStockphoto. Now here is the original image, does it look like an iPhone?
For the app reviewer team this icon intends to be an iPhone, poor icon But to be fair I have to confirm that the employee at Apple has been very friendly and helpful on the phone. He promised to put my apps at the top of the queue, so that the entire review process won’t start again from the beginning.
So let’s hope he keep his word and our apps will be published very soon to the App Store.